Resourced Leaders

'Resourced Leaders' is a premier Australian based Leadership Performance organisation that specialises in working with senior executives, leaders and high performing individuals who aspire to greater levels of personal leadership and success.

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Does work have you feeling depressed?

Posted by Phil Owens
Phil Owens
Philip is one of Australia’s leading performance and leadership specialists. He
User is currently offline
on Tuesday, 07 January 2014
in Leadership

I read yesterday that the 6th of January is the most depressing day of the year for Australians, because it is when most people start back at work after the Christmas break.

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Organisational change: expectation versus action

Posted by Phil Owens
Phil Owens
Philip is one of Australia’s leading performance and leadership specialists. He
User is currently offline
on Friday, 11 October 2013
in Leadership

Many organisations struggle with the idea of change. There is a real desire to create something different, to evolve their organisation or to enhance efficiencies and effectiveness. However, there seems to be a real status quo within their business which creates an inertia that works against real change.

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The innovation leader

Posted by Phil Owens
Phil Owens
Philip is one of Australia’s leading performance and leadership specialists. He
User is currently offline
on Wednesday, 02 October 2013
in Leadership

In any team, who do you think should be the most innovative?

  • Should it be the ‘outlier’ – the crazy person up the back who comes out with stuff from left field?
  • Should it be the most popular member of the group, whom everyone wants to like?

 

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Creating purposeful engagement

Posted by Phil Owens
Phil Owens
Philip is one of Australia’s leading performance and leadership specialists. He
User is currently offline
on Tuesday, 10 September 2013
in Leadership

We want people to come to work to commit, to engage and be productive. 

The truth is, so do they!

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Global problems need specific solutions

Posted by Phil Owens
Phil Owens
Philip is one of Australia’s leading performance and leadership specialists. He
User is currently offline
on Wednesday, 06 March 2013
in Leadership

Most of the problems we face in business and in life occur because we get stuck in abstract or global views of issues.

When we are certain that there are clear, concrete steps for achieving an outcome, we are able to take each step in the correct sequence to get our outcome.

In this way, ‘marketing plans’ are a great example of how we can break down a global concept (‘growing the business’ or ‘changing behaviour’) into a series of strategies and tactics which can be completed, one at a time., to get to the planned result.

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Are you a leader or a manager?

Posted by Phil Owens
Phil Owens
Philip is one of Australia’s leading performance and leadership specialists. He
User is currently offline
on Thursday, 21 February 2013
in Leadership

I am finding that when I raise this question with clients and in presentations to groups, everyone 'wants' to be leader rather than a manager (what' does it sound 'sexier?').  People have difficulty understanding the difference, and why it is so important to an organisation to have both leaders and managers.

'Leadership' can be a fuzzy concept.  What really is leadership, and how does it relate to management, or even to performance?  What, then, is management?

An easy way to think about management and leadership is to consider how they impact upon company process.  An organisation establishes processes to simplify, standardise and quantify tasks.  Every organisation has processes.  Some have them written up in big, thick, manuals; and others are just 'remembered ways of doing business'.  Process is important because people don't have to relearn, or reinvent, the task steps to complete repeated jobs.

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Surviving your inevitable crisis

Posted by Phil Owens
Phil Owens
Philip is one of Australia’s leading performance and leadership specialists. He
User is currently offline
on Tuesday, 29 January 2013
in Leadership

If you are in business, you should expect a crisis.  Whether your organisation survives depends on how you manage it.

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The key to leadership flexibility

Posted by Phil Owens
Phil Owens
Philip is one of Australia’s leading performance and leadership specialists. He
User is currently offline
on Monday, 21 January 2013
in Leadership

When coaching clients, they often describe a desire to have 'better leadership flexibility' - or to see it in their staff.  Understanding leadership flexibility and how to create it is critical in business - and it is not as hard as most people think!

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5 Core 'C's of taking great decisions

Posted by Phil Owens
Phil Owens
Philip is one of Australia’s leading performance and leadership specialists. He
User is currently offline
on Thursday, 30 August 2012
in Leadership

Decision Making is one of the critical roles of leaders and managers.

It is also something that is often not done very well, or done for the wrong ‘reasons’.

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intent

Posted by Phil Owens
Phil Owens
Philip is one of Australia’s leading performance and leadership specialists. He
User is currently offline
on Thursday, 19 July 2012
in Leadership

Behind every behaviour is an intent.

 

When you sit in a meeting and there is someone up the back that behaves in a passive aggressive manner, you can wonder why they are behaving in that way.  Do they really WANT to annoy everyone and cause collaboration and performance to collapse?

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It's the law!

Posted by Phil Owens
Phil Owens
Philip is one of Australia’s leading performance and leadership specialists. He
User is currently offline
on Thursday, 24 May 2012
in Leadership

What is your reaction when someone says one thing, but does another?  How do you feel?  Often we find that this lack of consistency is a major concern and we cannot find a reason to trust them.  When this happens with an individual or company that we are doing business with – how much do we want to avoid doing business with them?

 

And yet, the laws of business are so often broken that a ‘business law’ becomes a ‘business statement’.  That is, BL’s become…complete BS.  Whilst a BR (Business Reality) sets in.

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The sound-bite of success

Posted by Phil Owens
Phil Owens
Philip is one of Australia’s leading performance and leadership specialists. He
User is currently offline
on Thursday, 10 May 2012
in Leadership

"We choose to go to the moon. We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard, because that goal will serve to organize and measure the best of our energies and skills, because that challenge is one that we are willing to accept, one we are unwilling to postpone, and one which we intend to win, and the others, too. "

President John F. Kennedy, September 12, 1962, at Rice University, Houston, Texas

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Will you risk it?

Posted by Phil Owens
Phil Owens
Philip is one of Australia’s leading performance and leadership specialists. He
User is currently offline
on Thursday, 26 April 2012
in Leadership

I was coaching a client on their approach to decision making. In their risk-averse organisation, decisions were rarely taken, and this was leading to a high level of frustration in my client, who was really keen to get things done.

Taking decisions as a manager or leader involves a certain amount of risk. We can never have all the information. In fact, we take decisions where we cannot know all the information, because the knowledge of the success or failure of the decision we take exists only in the future.

As I worked with this client, I outlined how the process of taking decisions is really about risk and reward. In the human brain, we are more sensitive to avoiding risk than to seeking reward. This makes sense as a survival strategy, but in terms of making quality decisions will often reduce decision making to risk avoidance. In organisations that are ‘defensive’, this need for survival skyrockets and can bring decision making to a stand-still.

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3 secrets from consumer research to power change

Posted by Phil Owens
Phil Owens
Philip is one of Australia’s leading performance and leadership specialists. He
User is currently offline
on Thursday, 05 April 2012
in Leadership

I was working with a number of clients in Sydney recently where a similar theme came up about their organisations.  The struggle of creating change.

 

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Who are you....really?

Posted by Phil Owens
Phil Owens
Philip is one of Australia’s leading performance and leadership specialists. He
User is currently offline
on Wednesday, 28 March 2012
in Leadership

I was asking a customer recently about how they made the decision to engage my services. They had come onto my website, liked what they had read, and made an enquiry. The customer described a set of ‘values’ that I deeply believe differentiates me in my market space, and were important to them in selecting me.

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My WORST ever client!

Posted by Phil Owens
Phil Owens
Philip is one of Australia’s leading performance and leadership specialists. He
User is currently offline
on Thursday, 22 March 2012
in Leadership

I have just returned from working in Europe, where I spent a fair bit of time with one particular client - possibly the worst client I will ever have.

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Play it again, Sam!

Posted by Phil Owens
Phil Owens
Philip is one of Australia’s leading performance and leadership specialists. He
User is currently offline
on Tuesday, 07 February 2012
in Leadership

Here is a precautionary tale of how not to treat your customers, along with some ‘suggestions’ of where some coaching interventions could make a difference.

This story is true, only the names have been changed to protect the innocent/ignorant.

Colin bought himself a near-new demonstrator car from a well-known local dealer. He dealt with Sam the salesman, and was really happy with the experience. Soon after the purchase, a strange noise emerged from the front of the car.

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