Resourced Leaders

'Resourced Leaders' is a premier Australian based Leadership Performance organisation that specialises in working with senior executives, leaders and high performing individuals who aspire to greater levels of personal leadership and success.

It's the law!

Posted by Phil Owens
Phil Owens
Philip is one of Australia’s leading performance and leadership specialists. He
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on Thursday, 24 May 2012 in Leadership

What is your reaction when someone says one thing, but does another?  How do you feel?  Often we find that this lack of consistency is a major concern and we cannot find a reason to trust them.  When this happens with an individual or company that we are doing business with – how much do we want to avoid doing business with them?

 

And yet, the laws of business are so often broken that a ‘business law’ becomes a ‘business statement’.  That is, BL’s become…complete BS.  Whilst a BR (Business Reality) sets in.

 

Think about it – in your business, what are the differences between the written values and rules (the BL) and the what is performed (the BR?).  How much of what is said is actually BS?

 

The big problem is that each time your business or a business leader breaks their business laws, they lower their standards.  They demonstrate a weakness for standing up in what they believe in.  They create BS, which means that when they speak in future, people assume it is BS and not something that is real and important.

 

It may be a little thing about “Our company values the input of everyone” and yet doesn’t listen.  It may be “Honesty and respect” whilst the staff are stealing the pens and gossiping at the water-cooler.

 

A great example is when the boss says “We operate with the highest ethics” and then raids the warehouse for goods for his mates and himself.  What message does that send?  I imagine you can see how that suddenly changes the ‘standard’ for everyone.  The BL is now BS, and ’acquiring’ stock is now acceptable.  The manager then wonders why theft increases.

 

So what can an organisation do to create trust, be heard and set the highest standards for themselves?

·         Create simple but powerful ‘business laws’ that are non-negotiable.  Not too many, only those that truly serve the fundamental mission and ethos of the company.

·         Have a mission which is clear to all so they can understand why the laws are important.

·         Don’t change the laws.  If they have been properly constructed, they will support your business regardless of the context.  They create the fabric of your organisation.

·         Make every employee accountable for enforcing and supporting those business laws.  Do not accept flexibility in their application

·         Walk the talk.  Do not ever let the BL get considered ‘BS’ by your actions.

·         Make the laws important.  If they are important, they will be valued.

 

Creating powerful and simple business laws creates the context for the organisation to choose the highest standards of behaviour that serve the mission.  It builds an environment in which a winning culture can be created by those that live it.

 

What are your business laws?

What is really BS?

 

What parts of your business are there high standards that you do not accept compromise on?

 

I would love to hear your stories.

 

Please comment below, and if you want to find out how to establish powerful Business Laws and remove BS, then contact Resourced Leaders now.

 

Stay Resourceful,

Phil.

Philip is one of Australia’s leading performance and leadership specialists. He honed his skills working with executives and leaders around the world, coaching and consulting in over 30 countries, from entrepreneurial start-ups to boards of multi-billion dollar businesses.

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